Get in touch
Hit a snag, writing about Fatebound, or want to run a tournament? Here's how to reach the right people. For the quickest answer, our Discord community is always on.
Reach the right team
Player support
[email protected] — account, billing & in-game issues.
Press & media
[email protected] — review keys, assets & interviews.
Partnerships
[email protected] — creators, tournaments & collabs.
Community
discord.gg/fatebound — the fastest way to reach us.
Press kit
Press and creators can request our press kit — logos, key art, hero and pet renders, fact sheet and screenshots — by emailing [email protected]. We're happy to arrange review access, developer interviews and early looks at upcoming seasons.
Response times
We aim to answer support emails within two business days and press enquiries within one. During major updates, Discord is the fastest channel for both official news and community help.
Contact FAQ
How do I report a bug or account problem?
Email [email protected] with your in-game name, your platform, and a clear description — screenshots or a short clip help a lot. For account or billing issues, include the email tied to your account. You can also post in the bug channel on our Discord, where the team often responds faster.
Can I get a review copy or interview?
Yes. Email [email protected] with your outlet or channel and what you'd like to cover. We provide review access, our full press kit and developer interviews, and we're glad to support creators of all sizes.
Can you help with a community tournament?
We love community tournaments. Email [email protected] with your format, dates and expected size, and we can help with prize support, promotion and official spectator tools. Our Discord also has a community-events channel to find players and co-organisers.